The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Our site proudly adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
Our return policy lasts 30 days from the date you receive the product. If 30 days have gone by since, we will unfortunately be unable to offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging. We will also require a receipt or proof of purchase. Do note to not send your purchase back to the manufacturer. We ask that you send the item to our address for our inspection. Note that return postage fees will not be covered by us as well. We do recommend emailing our support team for full details.
We offer a 100% money back guarantee refund on all items defective on delivery and orders undelivered in 45 days. We are also able to send replacement items if you would like. If your order arrived damaged, please attach photos/videos for proof so we can make it right for you as soon as possible.
If and item is sent back to us for inspection, it will be inspected by our Q&C team to ascertain if the item is indeed defective. We will then send you an email to notify you on the status of your refund.